Refund & Cancellation Policy

Last updated: 01-02-2026

Cancellation

• Orders can be cancelled before dispatch.
• Once the order is shipped, cancellation is not possible.

Refund Eligibility

Refunds are applicable only in the following cases:

• Damaged product received
• Wrong product delivered
• Product missing in the order

Refund Process

• Customers must notify us within 48 hours of delivery with order details and photos (if applicable).
• After verification, refunds will be initiated.

Refund Timeline

• Approved refunds will be processed within 5–7 working days.
• Refunds will be credited to the original mode of payment.

Non-Refundable Items

• Opened or used food products
• Products damaged due to improper storage by the customer